Moneyback policy

General statement

Shipping policy

Moneyback policy

Within 30 days of receiving your order, you may return any item shipped by Konzunion-Akupunktura Online Co.for any of the following reasons:
- Item was received damaged or defective
- Incorrect item was shipped
Returns must be authorized by Konzunion-Akupunktura Online Co. To do this, submit a return request by clicking on the following link:  info@akupunktura.com
 
Upon approval, you'll be provided with a return materials authorization and once we've received and accepted your return, we'll exchange your item, issue store credit or a refund.

Progress and history of your return processing is logged for your convenience. We'll also provide shipping reimbursement if your return is the result of our error. We're sorry, but we do not accept returns of opened items or items returned more than 30 days after delivery.
If you have any questions or require further information please contact us!
Customer Service:
e-mail: info@akupunktura.com
Phone: +36 1 4683491
Fax:     +36 1 4683492